Our story

CREATE YOUR OWN SUPPLEMENT WAS FOUNDED BY A SCIENTIST AND A TEACHER IN 2015.

They originally formulated their own supplement as they could not find what they wanted in Australia. After discovering how easy it was to do this, they wanted to share this skill with the public and Create Your Own Supplement was born – to give people the ability to create great value supplements that are tailored to their own needs by offering wholesale prices on the highest quality ingredients and the tools needed to make this happen.

The next step in the evolution of the company has been to support small to medium businesses in the development of their supplements on a large commercial scale. For those customers who just want to purchase their supplements already made, CYOS also provides a large selection of pre-made capsules and powders using only the highest quality ingredients.

Our products and
services

WE OFFER OUR CUSTOMERS 3 OPTIONS:

Buy pure powders and pre-made capsules

Shop Pure Powders and Pure Pre-Made capsules from our online store. We have a huge range of the highest quality powders and pre-made capsules to choose from. Our capsules are made pure and are free of fillers and additives. We also offer all items in bulk quantities so you can buy in bulk and save on our range of supplements, capsules, bottles, empty capsules and more.

White Label Service

A range of ready to order supplements with low minimum order quantities and costs to get you started quickly and easily, all you need is a logo. White Label is a great way to add an additional income stream to your business.

Custom Product Manufacturing

Custom Supplements – Order custom made products from us. If you have a specific formula and/or specific packaging you would like, then you will need our Custom Product Manufacturing service. This service will allow you to create any product you can imagine and be completely unique in the market place.

Our promise

AT CYOS WE PROMISE TO CONSISTENTLY DELIVER THE HIGHEST QUALITY SUPPLEMENTS AND SUPPLEMENT CREATION SERVICE TO OUR CUSTOMERS.

Our team ensure each product is regularly reviewed as we strive to maintain the highest possible standard with our supplements and supplement creation service. It is important to us that the products are of the highest quality to ensure our customers have the best experience possible. This commitment will be maintained through:

Regularly maintaining our Production facility to ensure it remains at the highest standard.
Purchasing products of high quality ingredients from the best suppliers worldwide.
Quality control of product through lab testing and in-house testing.
Excellent customer service.
Reviewing and improving processes and procedures regularly.
Following our own ethics of maintaining honesty and integrity throughout our business at all times.

Our production facility

Our products are created, packaged and stored in our production facility which is operated at the highest standards and registered with the City of Canning in Western Australia. We are fully licensed to process Formulated Supplementary Sports Foods (FSSF), Health Foods and Food Supplements. This means we are rigorously audited to make sure we comply with the Australian and New Zealand Food Standards (FSANZ) and have a complete food safety program in place. We have received the highest possible rating at every audit and inspection. All this ensures we deliver only the highest quality products for our customers.

Only the best
suppliers

We aim to source all of our supplements from suppliers based in Australia and the USA.
Some of our suppliers include:

Compound Solutions Inc
Nammex
Kyowa Hakko USA
Ixoreal
Fonterra
Transchem Australia
APS Biogroup
Verdure Life Sciences
Redox Australia
Sabinsa

If however, we have to source a supplement from outside of Australia, USA, Japan or the UK then we follow the protocol below:

Quality control
testing protocol

RECEIVING & SAMPLING

When products are received at CYOS, they immediately go into our Quarantine area. This area is separate from all of our other supplements to avoid contamination. The new products are only handled by employees who are permitted to gather samples for testing. No products in quarantine are sent out to customers until all testing and documentation has been completed.

When new products arrive, it is not uncommon that they are packaged in multiple containers or barrels. To ensure each supplement is of the highest standard a sample is taken from each barrel or container. A composite sample is then blended from these samples and sent to the lab for testing.

There are multiple tests done on each supplement appropriate to the product’s chemical composition. A Certificate of Analysis (COA) is produced which discloses information of the tests performed and provides a summary of the results.

A list of possible testing are listed below:

Third Party Testing

Purity – High Performance Liquid Chromatography
NMR – Structural Information
TLC – Identification
ICP – MS – Heavy Metal Testing
Microbiology Panel – Contaminant Testing
Gravimetry
UV
Titration

REVIEWING THIRD PARTY TEST RESULTS

All third party test results are reviewed and compared against the specifications for the product. The product is then deemed with a pass or fail. If a product fails to meet the specification it will undergo further third party testing. If one or more of the specifications fail the additional testing the product will be discarded. If the product passes all specifications, then we proceed with the in-house testing process.

IN-HOUSE TESTS

Melting Point Determination – Identification
Organoleptic Tests – Confirmation
Foreign materials inspection and final review

All products are sifted and inspected for foreign materials. If any foreign materials are found the product is moved to a designated area in quarantine for further testing.

All testing results are then reviewed again to ensure each product has met the criteria before being released to manufacturing.

PRODUCT RELEASE

For a product to be released for manufacturing it must pass all applicable testing. Once a product has passed these tests a COA is generated for the lot and it is moved from quarantine. A product is not moved from quarantine until a COA is generated.