FAQs

We accept payment by Credit Card. We use NAB (National Australia Bank) Transact to capture your credit card information and then NAB posts the details over a secure connection to the NAB Transact Payment Gateway for authorisation. The authorisation response is then returned over the same secure connection. We do not store your credit card details. It makes payments very easy for our customers while at the same time providing the highest security and peace of mind for them.

For domestic Australia wide postage, Standard parcel post is $10 and takes 5-10 business days. Express post is $15 and takes 2 - 4 business days. If you would like signature on delivery this is an extra $3. Orders are dispatched Tuesday, Thursday and Saturday. For international shipping we use Australia Post and the delivery time varies, we recommend checking the Australia Post website for more information on delivery times to your location.

Yes, normally Australia Post will leave your package in a safe place at your house if you are not home. If you do not want your package left at your house, then choose the “signature on delivery option” at checkout.

Our products are created, packaged and stored in our very own brand new production facility in Western Australia which is operated at the highest standards. We are fully licensed to process Food Supplements, Health Foods and Sports Foods. We are registered with the City of Canning in Western Australia as a Food Business and regulated by the Food Standards Australia New Zealand (FSANZ). This means we are rigorously audited to make sure we comply with the Australian food standards and have a complete food safety program in place. We have received the highest possible rating at every audit and inspection. All this ensures we deliver only the highest quality products and at the best prices.

We take our supplement quality very seriously and are proud of our supplement powders. We have spent countless hours refining our supplier list to ensure we only supply our customers the highest quality ingredients. Our supplement powders are imported from the best suppliers around the globe and the majority are from suppliers in the USA, Australia and the UK where they have undergone extensive testing to ensure purity and quality. We also have a quality control procedures in place to ensure quality is maintained at all times.

Yes, if you are after a larger size of one of our powders but the item is not listed on our website, please contact us as we will be happy to organise larger sizes for you.

Yes, we certainly do. We have been assisting our customers create their own supplements and supplement brands on a large commercial scale for over 4 years. We have the ability to manufacture supplements for you in our Production Facility on a large scale, low-cost basis. Minimum order amounts do apply. Whether you are a Personal Trainer looking to supply your own brand to your clients or an entrepreneur starting a new business venture. Please contact us for a confidential discussion of your creation.

Yes we can! If you are looking for a particular supplement powder but it is not listed on our website, please contact us via email with the details of what supplement powder you are looking for and we will reach out to our trusted supplier network and try source what you are after.